- I know that my system is monitored 24/7, but who does the monitoring?
Your smart system is monitored by the most recognized name in North American security: ADT.
Vida Smart Security is the authorized dealer of ADT Security Services in South Florida. We install your equipment and connect it to ADT’s national monitoring infrastructure. As a result, your home or business is monitored throughout six separate and redundant national monitoring stations, making your security more reliable.
- What is an “authorized dealer”?
An authorized dealer is a respected, reputable, and local vendor approved by ADT to install their services. As a customer you benefit by receiving monitoring from the largest and most reliable security infrastructure in North America, while being able to maintain local contact and customer service in South Florida.
As an authorized dealer, Vida Smart Security gets to offer not only the most powerful products, but also the most intimate customer service.
Home security isn’t the only industry that operates this way. In fact, your cell phone service plan is likely managed the same exact way! A local store sells you your plan, but the service itself comes from a large national provider.
- With so many options available, why should I trust my security to Vida Smart?
There are several reasons. First, we are a local provider. That means we are in touch with your specific needs. Because we service South Florida, we are able to offer you fast, responsive, unparalleled customer service. We can facilitate an install quickly and respond immediately to your questions. All of our team members go through an extensive background checks, challenging training modules, to ensure our customers are delighted with our work and people.
Second, our team is well-versed with the leading security technology. We can provide you modern security with the industry’s top software. Plus, we make understanding your new system easy!
- What does it mean to have a “smart” home or business?
When we refer to “smart” technology, we are talking about a device or system that has advanced capabilities. Just like mobile smartphones, which do far more than a traditional telephone, a “smart” home or business can do more to protect you and the things you care about.
Vida Smart systems integrate convenient technologies into your existing system, allowing you to access your home’s security, energy, or health systems on a mobile device. This mobile access provides you with complete control over your property, no matter where you are.
You can turn off the lights from your chair at a café. You can activate your security alarm from the front row of a concert. You can turn up the air conditioning from the car so the room’s cool when you arrive. Owning a smart home or business means staying connected.
- Does upgrading to a smart home or smart business save me money?
In South Florida, most high energy bills result from illuminated lights and hard-working air conditioners. With your new smart switches and thermostats from Vida Smart Security, you only pay for energy when you need it.
We believe your energy usage should work around your routine. If you work from 9-5, set your air conditioner’s thermostat to automatically raise the temperature while you’re gone. It won’t work as hard and you’ll save money. Don’t worry about the house feeling muggy when you get home, either. Your thermostat can be programmed to start dropping the temperature when you clock out so your house is nice and cool when you get home!
One summer with Vida Smart Security, and you’ll notice the savings.
- How do I find out if I can I convert my existing home or business into one that is smart?
It’s easy! All you have to do is fill out this form [insert link]. One of our Vida Smart territory representatives will contact you to set up a FREE home or business review.
- I’ve heard that before. Is this review really free?
Yes it is. It is an entirely free, no-strings-attached review. One of our representatives will come to your home and ask a few questions to make sure we understand your goals.
After a short discussion, we’ll take a quick walk through your home or business, looking for areas that could benefit from smart technology improvements. After that, we’ll ask if you’d like to schedule an installation date.